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FRILO FAQ / Subscription to FRILO and DC / Extension & Termination

If I switched to the subscription as an existing customer and cancel it after some time, am I still entitled to the version of the software I had once purchased?

If you were already a FRILO customer before switching to the subscription, you will again have access to those programs you had once purchased after canceling the subscription. The programs will then be back to the status they were at before you switched to the subscription.

Do you have more questions? We're here to help!

E-Mail

support.frilo@allplan.com

Contact Form

Write us a message.

Hotline

+49 711 81002-0

Thank you for your enquiry!

The merger of FRILO Software GmbH and DC-Software GmbH with ALLPLAN, completed and announced on 1 July, is leading to an increased volume of telephone and e-mail inquiries. In addition, necessary maintenance work in our CRM and ERP systems is causing temporary irregularities and delays in our operating processes. We, therefore, ask you to forgive us for the longer waiting times. We will endeavor to process your request as quickly as possible.

Thank you for your understanding.

All clear