Your subscription will continue until the end of the current billing period or the selected term. Your recurring payments will then cease. There are no fees for canceling a subscription. When you cancel your subscription, you lose the right to use the programs to which you have subscribed.
The merger of FRILO Software GmbH and DC-Software GmbH with ALLPLAN, completed and announced on 1 July, is leading to an increased volume of telephone and e-mail inquiries. In addition, necessary maintenance work in our CRM and ERP systems is causing temporary irregularities and delays in our operating processes. We, therefore, ask you to forgive us for the longer waiting times. We will endeavor to process your request as quickly as possible.
Thank you for your understanding.
