If the monthly subscription is not cancelled in due time, the contract term is tacitly extended by another month. If a subscription with a minimum term of 12 or 36 months is not cancelled on time, the contract term is tacitly extended by another year in each case.
The merger of FRILO Software GmbH and DC-Software GmbH with ALLPLAN, completed and announced on 1 July, is leading to an increased volume of telephone and e-mail inquiries. In addition, necessary maintenance work in our CRM and ERP systems is causing temporary irregularities and delays in our operating processes. We, therefore, ask you to forgive us for the longer waiting times. We will endeavor to process your request as quickly as possible.
Thank you for your understanding.
