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FRILO FAQ / General questions / Merger of FRILO & DC with ALLPLAN / Contractual Relationships

Will the Serviceplus contract from ALLPLAN replace the software service agreement from FRILO?

The Serviceplus contract is ALLPLAN’s counterpart to the maintenance contract that you know at FRILO under the name Software Service Agreement. In future, your maintenance contract will therefore be known as the Serviceplus contract. The change in terminology has no effect on the contractual scope of your maintenance contract with FRILO.

Do you have more questions? We're here to help!

E-Mail

support.frilo@allplan.com

Contact Form

Write us a message.

Hotline

+49 711 81002-0

Thank you for your enquiry!

The merger of FRILO Software GmbH and DC-Software GmbH with ALLPLAN, completed and announced on 1 July, is leading to an increased volume of telephone and e-mail inquiries. In addition, necessary maintenance work in our CRM and ERP systems is causing temporary irregularities and delays in our operating processes. We, therefore, ask you to forgive us for the longer waiting times. We will endeavor to process your request as quickly as possible.

Thank you for your understanding.

All clear