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INFOCENTER

Frequently Asked Questions

In our Infocenter you will find answers to the most frequently asked questions. The questions are related to our programs, licensing of our software, but also the subscription model. Use the search function on the page to find answers to the questions that concern you as quickly and easily as possible.

FRILO FAQ / General questions / Merger of FRILO & DC with ALLPLAN / New Contact Details

New Contact Details

How do I get in touch in future if I want to make use of FRILO and DC support?

The web enquiry, which can be called up in the programmes, remains the most efficient way to contact our support. From 1 July, you will also be able to contact our support team at the new e-mail address support.frilo@allplan.com. We will continue to accept your enquiries by telephone on +49 711 81002-0. Read more

How do I contact FRILO and DC sales in future?

For sales enquiries, you can reach us in future at the e-mail address vertrieb.frilo@allplan.com. We will continue to accept your enquiries by telephone on +49 711 81002-0. For general enquiries, please contact us at the new e-mail address info.frilo@allplan.com. Read more