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FRILO FAQ / General questions / Merger of FRILO & DC with ALLPLAN / Invoices & Payment Terms

What does the merger of DC-Software and FRILO Software GmbH with the ALLPLAN Group mean for my invoices?

With the transfer of your contractual relationship, your invoices will be issued by ALLPLAN Deutschland GmbH from the month of July. The timing of invoicing will also change: in future you will receive ALLPLAN invoices a few days before the start of the actual billing period.

Do you have more questions? We're here to help!

E-Mail

support.frilo@allplan.com

Contact Form

Write us a message.

Hotline

+49 711 81002-0

Thank you for your enquiry!

The merger of FRILO Software GmbH and DC-Software GmbH with ALLPLAN, completed and announced on 1 July, is leading to an increased volume of telephone and e-mail inquiries. In addition, necessary maintenance work in our CRM and ERP systems is causing temporary irregularities and delays in our operating processes. We, therefore, ask you to forgive us for the longer waiting times. We will endeavor to process your request as quickly as possible.

Thank you for your understanding.

All clear