INFOCENTER

Häufige Fragen

In unserem Infocenter finden Sie Antworten auf die am häufigsten gestellten Fragen. Die Fragen beziehen sich auf unsere Programme, die Lizenzierung unserer Software, aber auch das Abo-Modell. Nutzen Sie die Suchfunktion der Seite, um möglichst schnell und einfach Antworten auf die Fragen zu finden, die Sie bewegen.

Neue Kontaktdaten

Wie nehme ich in Zukunft Kontakt auf, wenn ich den Support von FRILO und DC in Anspruch nehmen möchte?

Die Support-Teams der Marken bleiben bestehen und werden die Anwenderinnen und Anwendern der Software in der gewohnten Qualität und Zuverlässigkeit unterstützen. Die Webanfrage, die in den Programmen aufgerufen werden kann, bleibt der effizienteste Weg, Kontakt zu unserem Support aufzunehmen. Zusätzlich erreichen Sie unseren Support ab dem 01. Juli auch unter der neuen E-Mail-Adresse support.frilo@allplan.com. Telefonisch […] Mehr anzeigen

Wie nehme ich in Zukunft Kontakt zum Vertrieb von FRILO und DC auf?

Bei vertrieblichen Anfragen erreichen Sie uns künftig unter der E-Mail-Adresse vertrieb.frilo@allplan.com. Telefonisch nehmen wir Ihre Anfragen weiterhin über +49 711 81002-0 entgegen. Außerdem bleiben Ihnen bis auf weiteres Ihre bekannten persönlichen Ansprechpartner erhalten. Bei allgemeinen Anfragen stehen wir Ihnen unter der neuen E-Mail-Adresse info.frilo@allplan.com zur Verfügung. Mehr anzeigen

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